Tournaments & Leaderboards
fb win runs weekly and monthly tournaments, organized separately across the Sports Betting and casino sections. Points in leaderboard events are calculated based on the net turnover of each qualifying bet. Typically, a set number of points is awarded per ৳1,000 wagered — the exact rate is specified in each event's terms and conditions. Only bets placed during the tournament period are counted; previous bets are not included.Top-ranked participants on the leaderboard win prizes — typically the top 10 to 20 players receive cash bonuses or free bets. Prize amounts vary by event. After results are announced, 48 to 72 hours rewards are credited to your account. No separate registration is needed to join a tournament — just log in, go to the relevant tournament page, and click the "Join" button. All ongoing events can be viewed on the Bonuses page.
Security & 2FA
To enable Two-Factor Authentication (2FA), follow the steps below:1. Log in to fb win and click your profile icon in the top-right corner.
2. Go to "Account Settings" or the "Security" menu.
3. Find the "Two-Factor Authentication" option and click the "Activate" button.
4. A confirmation OTP will be sent to your registered mobile number — enter it in the designated field.
5. Save — from this point on, an OTP will be required each time you log in from a new device or session.
With 2FA enabled, even if someone knows your password, they cannot log in without the OTP sent to your phone. If your phone number changes, notify support in advance so the new number can be linked to your 2FA. Once enabled, 2FA can also be turned off from the same settings menu — though it's best to keep it on.
Bet Settlement
If a match is fully cancelled or not completed within the scheduled time, the bet is generally treated as void and the original stake Full Refund is issued. Refunds typically arrive within 24 to 48 hours will be credited to your account balance.There are some exceptions, however. In cricket, if the result is determined via the Duckworth-Lewis-Stern (DLS) method, that result stands and the bet is not voided. In football, if at least 80 minutes of the scheduled 90 have been played, many markets may be settled based on the score at that point. For accumulator bets, if one match is cancelled, that leg is removed and the remaining matches form the basis of settlement — the entire bet is not voided. Full rules can be found on the Terms & Conditions page.
Registration & Account
Information required to register on fb win:Required Information:
• Full name (exactly as it appears on your National ID or passport)
• An active Bangladeshi mobile number (required for OTP verification)
• Date of birth (to confirm you are at least 18 years old)
• A strong password (at least 8 characters, including uppercase and lowercase letters and numbers)
• Currency selection (BDT – Bangladeshi Taka for Bangladesh)
Optional Information:
• Promo code (if you have a referral or special offer code)
If everything is filled in correctly, registration should be completed within Just 2 minutes Please note: providing false information intentionally will cause your KYC verification to fail and prevent you from making withdrawals. Each person may only register one account.
Account Management
fb win offers two options for closing or pausing your account:Temporary Break (Cooling-Off): Account Settings → Responsible Gaming → Cooling-Off Period → Select 24 hours, 7 days, 1 month, or 6 weeks → Confirm. You will not be able to log in during this period. Once the cooling-off period ends, your account is reactivated automatically.
Long-Term Self-Exclusion: Directly support@fbwin.netor let us know via Live Chat. You can choose any duration — 3 months, 6 months, 1 year, or permanent. Once the request is Within 3 business days the account is locked. A self-exclusion period cannot be ended early.
In both cases, any balance in your account remains secure. Once the break ends or the self-exclusion period expires, you can submit a withdrawal request.
Bonuses & Promotions
To view all promotions and bonus offers on fb win /bonus page. All active events are listed there with their expiry dates. Log in to also see personalized offers based on your account tier.On the update schedule:
• Weekly: Reload bonuses and cashback offers are updated every Monday
• Monthly: Major tournaments and leaderboard events are announced at the start of the month
• Special Occasions: Special offers are available during the World Cup, Asia Cup, and major cricket series
• Instant: Flash bonuses can appear at any time — they typically run for 24 to 48 hours
To avoid missing new offers, enable notifications in your account settings. You'll then receive SMS or in-app alerts whenever a new promotion goes live.
Account Verification (KYC)
KYC stands for Know Your Customer — it's the process of confirming your identity. On fb win, you'll need to complete this before making your first large withdrawal. It's a one-time process — once done, you won't need to go through it again.Required Documents:
• National ID (NID) – front and back photo Or
• A photo of the personal information page of your passport
• A selfie (holding your ID document)
Verification Process:
Account Settings → Identity Verification → Upload Document (JPEG or PNG format, maximum 5MB). The image must be clear and legible. Typically within 24 to 72 business hours within the verification window. Without KYC, you can still use your account and make smaller withdrawals, but it becomes mandatory once you exceed a certain threshold.